This is a demonstration, not client work. No client has been engaged for this project and no results are claimed. It exists to show the scope and shape of a typical engagement.
Mobile application
Internal app for field technicians
Demonstration scope: job details captured on site, offline where needed, and flowing into invoicing without re-keying.
Overview
The project
Technicians were recording job details on paper during site visits. Information reached accounts two to three days late, and the business had no searchable record of what had been done on which job.
This demonstration shows how that is typically addressed: capture on the device, including where there is no signal, then a reliable reconciliation once the device reconnects.
Objectives
What it needed to achieve
- Capture job details at the point of work, not afterwards
- Keep working where there is no reliable signal
- Produce paperwork for accounts without re-keying
- Keep a searchable history per job
- Make it obvious what a technician should do next
Scope
What was, and was not, included
Scope boundaries matter more than scope size. This is where the work deliberately stopped.
Included
- Platform recommendation with the reasoning recorded
- Offline capture with reconciliation on reconnect
- Job list, job detail and completion workflows
- Photo capture attached to a job record
- Integration with the central job and invoicing systems
- Store or internal distribution submission
- Crash reporting and a defined update path
Not included
- Customer-facing account portal
- Technician scheduling and rostering
- Vehicle tracking and telematics
Challenge
Technicians were recording job details on paper, which delayed invoicing and left no searchable history of the work carried out.
Solution
A mobile app for capturing job details on site, syncing to a central record, and producing paperwork for accounts without re-keying anything.
Implementation
How it was approached
The offline requirement drove the data design: records are written locally first and reconciled, rather than being lost when a request fails.
Interface design was constrained by one-handed use in awkward environments, which was resolved during the design stage rather than after build.
Each job record keeps its own history, so the sequence of work is visible to accounts and to the customer.
Integration writes are idempotent, so a retried sync cannot produce a duplicate job or a duplicate invoice.
Technology
What it was built with
Screenshots are published only once imagery has been supplied and authorised. None are shown for this entry.
Related services
What this project drew on
The service lines this kind of engagement usually involves.
Building something similar?
Tell us what you have in mind and we will come back with questions, an approach and a written scope.